Can I exchange or return my purchase?
At Bushfaller customer happiness and satisfaction is our priority. We try our very best to ensure that you are pleased with your purchases, however, we understand that this may not always be the case. If you have received a product that you believe does not fulfill our standards or is defective and/or tampered with we would be happy to offer you a full refund within 30 days of placing your order. Please contact our Customer Service team at support@bushfallerstore.com and include your phone number along with your email information and order number.
Please note that for unopened products we will offer a full refund to the original card on file. For any opened products we will offer the refund amount via an Bushfaller gift card. Should your items be eligible for free returns, you will receive a return label and instructions on how to return the product. In the case of products that are not eligible for free returns, note that shipping costs will be deducted from the refund amount.